Mountain Associates - getting the people side of Organizations working effectively

Our Coaching Model

SCAFFOLD

We work to the following coaching model.

We have used the name SCAFFOLD as a mnemonic because it is a reminder of the way in which coaches use a framework to work in partnership with clients to climb, uphold their values and beliefs as well as improve productivity. Good scaffolding makes work in organizations effective and needs to include coaching; effective supervision; appropriate training opportunities; 360º feedback as well as constructive criticism and positive recognition.

To return specifically to coaching, here is a summary of the model:

S tart develop relationship/s.
C ontract contract with all parties including how outcomes will be evaluated, confidentiality etc.
A lliance develop the working alliance and account realities.
F orward looking ensure the work is grounded in the present and looks to and prepares for the future.
F undamental beliefs beliefs may need to be challenged in order for behavioural change to occur
O ptions under less stress you can create options, consider consequences and decide on appropriate action.
L earning new learning needs to be reinforced to ensure it is maintained.
D eparture evaluation of the coaching process, client outcomes, and multi-party meeting where appropriate.

In the co-creative process you are likely to move through this cycle during each session as well as over time. You may also remain at one stage for more than one session and return to a stage when something is difficult, since the work is not always linear. As coaches, we will follow you whilst at the same time holding the process and maintaining direction.